The discovery accounts get locked out .

Hazik
Kilo Explorer

We are experiencing frequent account lockouts during Discovery because Discovery attempts multiple credentials before reaching the correct one.

Example:

Device:

  • IP: 172.xx.x.xx
  • Hostname: xxxxxxx.servereps.local
  • DNS Domain: servereps.local

Discovery attempts the following credentials in order:

  1. Linux Account
  2. CP_Alpharetta_SSH_01
  3. dctreg AD account
  4. HT_RW_Windows_servereps (correct credential)
  5. Dctseg AD SSH Credential
  6. saas
  7. Linux_Local_Account
  8. Linux Server_Alpharetta
  9. servicenow
  10. AD Account for Linux
  11. Linux Local Account
  12. CP_Alpharetta_SSH_02
  13. CP_PCI_SSH

Because the first few attempts fail, the account gets locked before Discovery reaches the valid credential. As a result, no devices in this domain are discovered.

Is there an OOTB way to configure Discovery so that:

  • Discovery selects credentials based on DNS domain, hostname pattern, IP range, or Classification.
  • Only relevant credentials are attempted for devices in servereps.local.
  • Credential testing order can be controlled to avoid account lockouts.

Has anyone implemented Credential Affinity or another approach to solve this at scale?

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