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What is the best approach to add a CI to the cmdb table thru a catalog item

Lawrence4
Giga Contributor

We have a request to add to the cmdb table after a mobile device request from a catalog item is completed.

What is the best approach to do this? Is it better to create an after insert business rule that will insert every record accepted/approved? Thanks!

5 REPLIES 5

Thanks Lawrence.  If you don't mind, please mark my response as Helpful and/or mark as Correct Answer. 

Thanks and best of luck!


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