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CMDB Data Manager State CI

Hello Everyone, Can CMDB Data Manager policies be used to manage or retire stale CIs?If yes, what are the recommended filter conditions when using Policy Type = Retire?Looking for guidance on best practices.Thanks

csatish by • Tera Contributor
  • 398 Views
  • 3 replies
  • 0 helpfuls

Resolved! CMDB & MID Server

Hello Community,Can anyone please help me understand the following questions:-1.) On what basis do we decide the number of MID Servers required in a client network, considering that a single MID Server can typically handle around 10,000 CIs under ide...

Discovery Error

Hello FolksWhile discovering a Windows Server, the CI is getting populated under "cmdb_ci_computer" instead of "cmdb_ci_win_server".Based on my understanding, this could be due to incomplete OS identification, and we need to validate the Discovery Pa...

Darktrace Master Appliance Discovery

Hello, Just wondering if anyone has been able to discover darktrace master appliances via SSH credentials? I don't think there is a discovery pattern for this? Thanks, Richo

Richo1 by • Tera Expert
  • 456 Views
  • 1 replies
  • 0 helpfuls

CMDB Lifecycle mapping

Life cycle mapping for the table cmdb_ci_service_auto is not working as expected. when I try to change the operational status value, its not updated as per the lifecycle mapping record.I don't see any BR running to prevent it from updating the record...

KARTHIGA J by • Tera Contributor
  • 790 Views
  • 4 replies
  • 1 helpfuls

Bussiness Application Mapping

hello team, how do I haver a dashboard report or diagram that shows me Bussiness Applications and its relationships bussiness applicationbussiness serviceapplicationtechnology service appreciate the community help. 

wellpereira by • Tera Contributor
  • 514 Views
  • 2 replies
  • 0 helpfuls

ServiceNow CMDB Dashboard

Hi,When I open CMDB Dashboard through CMDB Workspace, at CMDB Health in home- The Completeness score card showing N/A, Correctness score card showing N/A and Compliance score card showing NaN%. When I click on any once of these score cards Completene...

Fields in the CMDB 360 Query - Compare attributes values

Hello Experts, Class attributes are missing in the step 2 of In the CMDB 360 Query - 'Compare attributes values' .I have selected the cmdb_ci_computer class. The query dropdown shows only 20 columns. Attached screenshot for reference.So, my query is-...

VarKau by • Tera Contributor
  • 548 Views
  • 2 replies
  • 0 helpfuls

Discovery activation in lower instances.

Hi All, We are implemnting the discovery first time. I just want to know what is the process or plugins that need to enable ? if not exists in the lower instances what are all the inputs we need to give it to Servicenow team to activate it (List of P...

Thanvik1 by • Tera Contributor
  • 235 Views
  • 2 replies
  • 0 helpfuls

Heap Space issue in flow

@Ankur Bawiskar  @Community Alums  @Sohail Khilji  @Maik Skoddow  or anyone please help How can I solve the Heap size issue  what is the maximum memory size is allowed in MID SERVER

ARAVINDA11 by • Tera Contributor
  • 2280 Views
  • 6 replies
  • 0 helpfuls