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Output is Execution timedout in ECC Queue logs in ACC

I am recently facing an execution timed out output in my recent ecc queue input logs for around 68 agent endpoints inside sn_agent_cmdb_ci_agent table where I have applied a condition "agent_extended_info.host_data=2^agent_extended_info.cmdb_ci.name=...

shashankupa by Tera Contributor
  • 500 Views
  • 1 replies
  • 0 helpfuls

Try to locate Model ID data that present in API Query

Hi,I have integrated Servcienow with ManageEngine Endpoint Central SOAP integration. Manage engine POST CI information to ServiceNow and it look find.My issue is with Model ID, Obviously a common issue like any other CMDB integrations.Manage engine c...

Javad by Tera Contributor
  • 481 Views
  • 1 replies
  • 0 helpfuls

Resolved! problem

where is it i am trying to find out but not shoswing i am preparing for the cis exam 

Screenshot 2026-07-12 163524.png
skbabarskba by Tera Contributor
  • 900 Views
  • 4 replies
  • 0 helpfuls

CMDB Health - Orphan Remediation

Hi All,I'm looking into remediating several health issues with our CMDB.One significant issue is the number of Orphan Records on the estate, currently circa 50k+Will using remediation rules therefore generate 50k tasks, one per CI, or just one task?I...

Tom104 by Tera Expert
  • 3849 Views
  • 7 replies
  • 0 helpfuls

Assigned To Intune

Hi, We want to add a validation on Intune Staging table, that if CI records already has "Assigned To" updated, Staging table value should not override it.  If Assigned To on CI records is empty then only allow staging table to update "Assigned To" fi...

sntech by Tera Contributor
  • 726 Views
  • 2 replies
  • 0 helpfuls

CSDM Lifecycle Diagram legend missing an H

Hi, studying for the CIS-DF exam I've noticed an unexplained entry on the Tangible / Physical CIs   lifecycle diagram.  In Design & Planning / Design / Build - What does DP represent?Thanks

ElizabethB by Tera Contributor
  • 690 Views
  • 6 replies
  • 0 helpfuls

Flip flopping serial number in Yokohama

Hello, I am looking for assistance. Here are my Identification Rules, I am being told the Product Instance Identifier (which we are not using) should not be interfering with anything and it is fine being the OOB Rule and the highest priority. All my ...

nicolelmalo by Tera Contributor
  • 835 Views
  • 2 replies
  • 0 helpfuls

MICROSOFT CA pattern based discovery limit issue

As we know, in ServiceNow Discovery, the Microsoft CA pattern has a default hard limit of 20,000 certificates per pattern execution. However, when I run the pattern with a reduced limit of 2,000 certificates, I still encounter a timeout error. From t...

borkarvaish by Tera Contributor
  • 322 Views
  • 1 replies
  • 0 helpfuls

cmdb analysis

Hi Team, I need to do an analysis. I need to make some fields in a table mandatory. I need to analyze whether it will impact any upstream or downstream systems in service now. I have taken the data completeness. But when i checking some fields like f...

RichaRoseM by Tera Contributor
  • 464 Views
  • 2 replies
  • 0 helpfuls