What is the best way to get expert in CMDB

[RA00755856]

Please suggest me to become expert in CMDB

[Simon Hendery]

Malcolm Gladwell popularized the idea that logging 10,000 hours (i.e. 5 years of work) made someone an expert. Since then others have floated 20,000 hours as the threshold. Either way, the sooner you start hitting those Now University courses the better, @RA00755856.

[PrashantLearnIT]

Hi @RA00755856 

Please go through the below courses of CMDB - 

• https://learning.servicenow.com/lxp/en?id=learning_course_prev&course_id=5001153adb1c4810c2fde855ca9...

• https://learning.servicenow.com/lxp/en/it-operations-management/cmdb-fundamentals-help-me-choose?id=...

• https://learning.servicenow.com/lxp/en/it-operations-management/introduction-to-cmdb-workspace?id=le...

• https://learning.servicenow.com/lxp/en/it-operations-management/configuration-management-database-cm...

• https://learning.servicenow.com/lxp/en/it-operations-management/cmdb-health-deep-dive?id=learning_co...

[edward_williams]

Learn Configuration Management. The Configuration Management Database (CMDB) is only part of the implementation. The Configuration Management discipline is becoming a tool's nightmare. Many companies want to to be a tool expert, not a Configuration Management expert. Once you understand the Configuration Management discipline you will understand it using various frameworks (e.g., ITIL, COBIT, Six Sigma, LEAN Six Sigma, etc.), using any tool, and be able to build roadmaps that encompass organizational initiatives...not only roadmaps that outline what is going into the CMDB that has yet to be discovered.