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Where is the "Attestation" CMDB Policy Type?

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Not applicable

‎09-22-2022 01:30 PM

I'm attempting to configure CI Attestation, and the Attesting CIs (documentation) says "use the CMDB Data Manager to create an Attestation policy"  But when I follow that documentation, there is no option for an Attestation Policy Type (below).

 

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EricDohr
ServiceNow Employee

‎10-03-2022 10:59 AM

Hi Joe,

The picture above does not display for me, so if I missed anything my apologies.  Can you try the following steps?

  • Log into your instance with the appropriate role to get to Configuration > CMDB Data Manager (such as data_manager_user)
  • Open CMDB Data Manager via Application Navigator
  • Under Policies, click "View Policies."  This should open the CMDB Data Manger and Attributes [ci_lifecycle_policy] table
  • Click New in the upper right corner
  • Under policy type, can you select Attestation?  

EricDohr_0-1664819904151.png

 

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ASWIN EPARI2
Tera Contributor

‎12-20-2022 02:46 PM

Can anyone tell me how is the task created for attestation policy? I couldn't find the logic where its written. Please advise.

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Tony Branton
ServiceNow Employee
In response to ASWIN EPARI2

2 weeks ago

When  Data Manager Attestation policy is published, a scheduled job is created using the name of the policy.  The scheduled job is responsible for creating the tasks.  If you make any changes to the policy such as the scheduling options those changes will be synchronized with the scheduled job - you don't need to manually update the scheduled job.
Note that the scheduled job calls an API that will process the policy and create tasks.

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