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Wrong Configuration item being updated

Randall Faulk
Tera Contributor

During the import of InTune it is renaming server on the Windows Server Table. It renames the CI and updates the serial number, Model ID, and adds the serial number to the description field. 

I can not find how it is linking the PC to the server. If I fix the CI it get changed to the same PC on the next sync.

 

Thank you for your time.

12 REPLIES 12

@Dr Atul G- LNG Thank you for you time. I have opened a case.

Keep us posted on updates mate.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Randall Faulk
Tera Contributor

I've also tried deleting the records in cmdb_serial_number and fixing the records in sn_intune_integrat_computer_related after correcting the renamed CI and on the next sync all changes are reverted back