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yesterday - edited yesterday
Calling all Columbus community members! ServiceNow invites you to join us for an in-person SNUG event in Ohio, featuring pre-SNUG workshops and SNUG sessions.
SNUG meetings are a great way to meet and collaborate with other ServiceNow customers, learn and interact with experts from ServiceNow, and connect with our partners and community. Whether you are new to ServiceNow or a long-time customer, the agenda is created to make the most of the time you spend with us at the event.
Join us for a full afternoon of learning, networking, and candid peer conversation.
EVENT DETAILS
Event Name: Columbus ServiceNow User Group Live Event
Date: Wednesday, October 21st, 2026
Time (see agenda below):
- Pre SNUG workshop: 9:30 A.M. ET - 11:30 A.M. ET
- SNUG Sessions 12:30 P.M. ET - 3:30 P.M. ET
Location: The Conference Center at OCLC | 6600 Kilgour Pl, Dublin, OH 43017
Sponsor: RapDev
Registration Link: https://rsvp.servicenow.com/columbussnug/
Agenda (tentative):
- 9:30am – Doors Open
- 10:00am – 12:00pm: Workshop: Put AI to work with service operations
- 12:00pm – 12:30pm: SNUG Check-in & Networking Lunch
- 12:30pm – 12:45pm: SNUG Welcome
- 12:45pm – 1:15pm: What's New in ServiceNow Brazil Release
- 1:15pm – 1:30pm: Portland General Electric Customer Story
- 1:30pm – 2:00pm: Sponsor Session
- 2:00pm – 2:15pm: Break
- 2:15pm – 2:45pm: ServiceNow EmployeeWorks: The Employee Front Door to Work
- 2:45pm – 3:00pm: Providence Customer Story
- 3:00pm – 3:30pm: AI in Practice: Best Practices for Maximize Your ServiceNow Investment
- 3:30pm – 3:45pm: Ask the Experts Panel
- 3:45pm – 4:00pm: Wrap Up & Raffle
- 4:00pm – 5:00pm: Networking Reception
Space is limited, so please REGISTER TODAY. We look forward to seeing you there.
Please note: To ensure selected partner sponsors receive the most value from their SNUG event investment, we ask that non-sponsoring partners and independent consultants not attend. Job seekers and students should visit the ServiceNow career website instead of attending the SNUG event.