Hello SNUG Members! We hope you'll join us at Knowledge 2026, taking place May 5–7 in Las Vegas — and it's shaping up to be the biggest Knowledge yet! This year's event features exciting new innovations including AI Agents, Agent Studio, the AI Con...
Hello Columbus SNUG Members! We are excited to be planning the next Columbus SNUG and are looking for customers who want to host, present or be a part of the planning community this year! You can reach out to me by emailing me at chelsea.nguyen@ser...
Hello SNUG Members! We had over 1,400 people from all over the world join us for the 2025 Holiday SNUG event this year. A HUGE thanks to our presenters from Bristol Myers Sqibb, UNC Health, and KeyBank as well as our superstar ServiceNow Solution...
Hello SNUG Members! It's not too late to register for the upcoming 5th annual virtual Holiday SNUG event on Tuesday, December 16th! We will have a NEW Platform AI workshop to start, customer presentations, and a fun, entertaining magic/mentalis...
Hello SNUG Members! Share your stories and expertise alongside other AI experts, innovators, and creators at the 2026 Knowledge event! We have streamlined the submission process to align the deadlines and milestones for both Knowledge and Creator...
We look forward to seeing you tomorrow at the Columbus SNUG! If you would like to attend and you have not yet registered, please register here. Agenda: 9:00am -9:30am Check in and Breakfast 9:30am – 11:30am Optional Workshop - Now Assist for ITSM ...
Hello SNUG Members! I hope to see you at Knowledge 2025- our largest event of the year! Join us May 6-8 at The Venetian Las Vegas for three days of unforgettable insights, training, and networking! There will be over 800 content-packed breakouts ...
It's not too late to register for the Columbus SNUG on March 19th at TopGolf! We are also still in need of more customer presentations. SNUG presentations are typically 30-minutes in length - the perfect amount of time to share your best practice or ...
Is there a method to the (March) Madness? The NCAA Basketball Tournament is almost here! Whether you're a die-hard fan or just in it for the excitement, this 68-team showdown never disappoints—unexpected upsets, fierce rivalries, and plenty of rea...
Hello Columbus SNUG Members! We are excited to be planning the next Columbus SNUG for this March and we are looking for customers who want to: Present: SNUG presentations are typically 30-minutes in length - the perfect amount of time to share yo...
Hello SNUG Members! I am so glad so many of you were able to join us this year for the virtual Holiday SNUG. We had over 1,600 attendees from all over the world! The customer and partner presentations were OUTSTANDING, the performers were incredibl...
Hello SNUG Members! The 4th annual virtual Holiday SNUG event is only a few days away and you must be pre-registered to receive the Zoom Webinar login details. Join me and Chuck Tomasi (back from retirement) to hear from amazing customer present...
ServiceNow invites you to join us at 12pm ET on Thursday, October 10th to learn how ServiceNow is transforming Source-to-Pay Operations (S2P). During this webinar, we will cover ServiceNow’s S2P portfolio including: Sourcing & Procurement Operations...
Hello SNUG Members! It’s hard to believe that Knowledge 2024 is less than two weeks away. I wanted to provide an important update about ways for SNUG members to connect this year at the event! Sessions are filling up, but you can still add sessio...
Hello SNUG Members! We had over 2,000 people attend the 3rd annual virtual Holiday SNUG event this year. THANK YOU to our amazing customer speakers and the folks at ServiceNow who made the event a success! For me, what made this year’s event a ...
Hello SNUG Members! We are excited to be planning the next Columbus SNUG. We will send an update to the community when a date has been chosen. For now, we are looking for customers to: Present: SNUG presentations are typically 30-minutes in length...
There is still time to register for the 2023 Virtual Holiday SNUG. If you have already registered, you have or will receive a link to attend. For general information about attending a Zoom webinar please click HERE . The CHAT function allows you to...
Hello! This was an exciting year at Knowledge! It was wonderful to see and meet so many SNUG members. For those of you able to attend, I can’t thank you enough for sharing your enthusiasm for the program and for participating in the many ways we ha...
Hello SNUG Members! Knowledge has begun and thus the SNUG glass “orb” treasure hunt! Find one the most coveted items at Knowledge! Each day 5 specially made orbs are hidden! The specially made glass orbs are made by the same folks who started the...
Hello SNUG Members! Knowledge 2023 is less than two weeks away. Sessions are filling up, but you can still add to your agenda. You can access Agenda Builder HERE. There are various types of sessions to add including Keynotes, CreatorCon, Now on No...
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