Application Product Models

[Mark113]

Is it possible to show EPICs and Stories in the Digital Service Portfolio?  I presume Application Product Models (in Agile Development) would need to have a relationship to Business Applications? 

Thanks

[Cassandra Kittl]

I believe that is correct. I'm attempting this myself but ran into a couple of obstacles (connecting the Product Model to the Business Application when the Application Product Model already exists).

[EricDohr]

Good morning, @Mark113  / @Cassandra Kittl 

Hoping this may help you out regarding your second sentence with the relationship between Application Models and Business Application records.  There is no CI relationship between a Business Application record and an Application model, but a reference.  One Application Model can be associated with one or many CIs.

Ensure you have a Business Application Model Category

Some Model Categories have not been established for logical CI classes, such as Business Applications out of the box.  If you have not done so already, one action is to make sure you create a new record on the table Model Categories [cmdb_model_category]. 

Associate an Application Model to the Business Application Model category

Now that you have established a model category for Business Applications, you will want to go through any Application Model [cmdb_application_product_model] records and make sure they have the Model Category you have established.

This will allow you to then associate an Application Model to a Business Application record via the Model ID field.

Associating the Business Application with an Application Model

There is a field on the Business Application record called Model ID (model_id).  Now that you have the category and associated Application Models to that category, it has a library of records you can associate. 

[Cassandra Kittl]

Associating the Business Application with an Application Model

There is a field on the Business Application record called Model ID (model_id).  Now that you have the category and associated Application Models to that category, it has a library of records you can associate. 

The above is where I am running into obstacles -> search values only return models with an <empty> model category. I have research from you and John Spirko sent to the SNow Admins on staff.

[EricDohr]

Can you confirm the following

• You have a record on the Model Categories table that is associated with the Business Application table as mentioned above?
• Once you have the first bullet, have you associated your Application Model(s) to the Business Application Model category?