Application Service and Business Service Offering

HMJ
Tera Contributor

Currently the UI for Application Service Creation and Maintenance enforces a dependency/relationship to a Business Service Offering by making this mapping a required field. As we have "internal" tools that are purely used for administration of IT resources, I can't see a need to model these as Business Services (and offerings) as they support technical services that we require to offer business services to customers. I'm missing an explanation, why the business service offering is required, but not the link to the technical service. In my view, one dependency should be required (technical OR business), but it should not only be the business one. Any explanations or ideas?

5 REPLIES 5

sai12
Tera Contributor

In some cases, Application service underpins business service offerings and need not be technical service. you see there is a mapping between application service and BSO in CSDM landscape.