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Business Applications, SDLC Components, and Application Services

jna2756
Tera Expert

Hi

 

Our company is starting to look into capturing the SDLC components in ServiceNow as we start to go deeper in the DevOps module in ServiceNow. Historically, we have captured Business Application -> Service Instance (example below). According to CSDM it would be now Business Application -> SDLC component -> Service Instance.

 

Current state:

jna2756_0-1791386373018.png

Purposed future state based on my understanding:

jna2756_1-1791386629410.png

1: Are the relationships identified with (1) in the image above recommended still? If not, is there any issues of including it?

2: Should the service instances in (2) be broken down to the SDLC component level? For example: should we have "Purchasing - UI - Prod/Test/Dev "and "Purchasing functions - Prod/Test/Dev". Are there issues with breaking it down further or could we continue with out current standard?

 

Thanks for you time and insight

Josh

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