Can you provide O365 Use Case example for CSDM 2

Tim Martin2
Kilo Contributor

‎12-12-2019 04:56 AM

Have seen use cases including ServiceNow platform for CSDM 2.  Can you provide one for Office 365?

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2 REPLIES 2

Stig Brandt2
Mega Expert

‎12-12-2019 06:06 AM

Hi Tim

There are no fixed CSDM2.0 model for 0365 across companies, IMO, it all depends on reporting requirements, number of supporting groups/levels,  - but for 

Business Application - it seems that "Platform Host" attribute should be 0365 or maybe also Sharepoint and then you can have Business Applications as child to that, mapping to Business Capabilities.

  • Office productivity (Word, Excel, PPT)
  • Collaboration  (OneNote, Yammer, Sharepoint)
  • Projects
  • Visio
  • Skype for Business
  • Teams

And then the Supporting structure

  • ServiceDesk
  • Application Support
  • Infrastructure Support
  • Microsoft Support

BR

Stig

 

Stig Brandt
Tera Guru

‎05-11-2020 07:00 AM

Here is my example for O365, that I have done for a customer:

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