Child Categories in cmdb_model_category table sync up
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4 weeks ago
In the table cmdb_model_category, if we make child categories record then in the related list Child categories it is showing all the records in the cmdb_model_category table not just the relevant data. How the syncup is happening , anyone has idea ?
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4 weeks ago
Can you share a screenshot of what you mean?
OOB there isn't a 'child' related list, so it feels like it's custom and to assist on that, we need more info.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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3 weeks ago
The Model Category table manages child records with the "Parent category" field. When you enter a value in this field, that record becomes the Parent of the current record. If you view the record that is in the Parent category field, and if you have added the "Model Category -> Parent category" related list, then you will see the "Child" records.
As @Mark Manders says, there is no such thing as a dedicated child record in ServiceNow. It is instead defined as a record that refers to a parent value in whatever the "parent" field is in place for that table (and not all tables have a parent field).
I hope this helps!
Mat
