CSDM personas .

didi
Tera Contributor

Are the attributes\personas in the domains particularly foundations domain OOB. Or will they need to be created. E,g process owner, data steward, product owner.  I've looked in the dictionary and don't see them. Can anyone point me in the right direction pls.

5 REPLIES 5

Jace Benson
Mega Sage

I'd love you to get the help your seeking but your question is either not clear, or specific enough to get help quickly.  I'd suggest taking the following items into consideration and updating your post.

  1. Make a good to-the-point title for the question or as StackOverflow says, "Write a title that summarizes the specific problem". This helps because it lets those who can help, know they can without going into the post. You might be thinking, I can't sum it up it's too complex. No problem, try to think how you'd ask a busy colleague, and put that into the subject. If you're still having trouble, write the title last after all the details are fresh.
  2. Introduce the problem or write it as you might have explained using the rubber duck debugging method. In the body of your question, start by expanding on the summary you put in
    the title.

    Explain how you encountered the problem you're trying to solve, and any difficulties that have prevented you from solving it yourself. The first paragraph in your question is the second thing most readers will see, so make it as engaging and informative as possible.
  3. Help others reproduce the problem. Include just enough code to allow others to reproduce the problem.
  4. Do not ask on a old thread for help to a new issue. Make a new question.

Hi

I think the question is perfectly clear. Does anyone know if there are Personas/Role descriptions for roles like Product Owner, Product Manager etc ?

Colin20
ServiceNow Employee
ServiceNow Employee

Hi, There is a section for roles in this asset, CSDM Workshop - Getting Started, in Now Create:

https://nowlearning.servicenow.com/nowcreate?id=nc_asset&asset_id=dde64c62875255d0f2f443f7dabb354b

 

These personas do equate to roles in the system. They are a guideline for organizational roles.

 

See my response above.


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