CSDM worksheet or templates?
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09-05-2019 08:51 AM
I am looking for any help in finding spreadsheets, etc. used for working to identify data that can be uploaded for quickly building out the CSDM.
Specifically, Porfolio, Service, Service offering, and Service Catalog/items. Any good data examples that are related across the 4 items I am looking to do is appreciated. I cannot find this in my own searches through the various portals/SNOW sites.
I am using Madrid, but putting together a new NY instance that would be a clean start. Don't have anything useful to transform from Madrid b/c of older stale data not structured to the CSDM. I've watch youtube videos, but I am looking for more hands on and not a demo so I can work to get something going for a pilot/POC.
Looking to do internal IT catalog to end-users, Managed Service Provider (or CSM) catalog to clients under contract for services, and if I can get information for the other type of Services (Business, Application) I would hold off on that unless I need the Application service defined to be able to support ICP (Incident, Change, Problem) day 1.
I would think someone has done this and can get me started so I can get the data harvested.
Thank you, DM
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09-05-2019 03:07 PM
This link might help you on the way.
I am using it to map different services.
https://www.tbmcouncil.org/learn-tbm/tbm-taxonomy
