Group email addresses are not autopopulated while replying

[rehan_ahmed]

Hi Team

Could you please provide your inputs regarding SNOW issue. Group email addresses are not getting autopulated in email while replying to the requester

For an example

in the original email abc@company.com

in TOO file

and ccgroup@company.com is in CC field. So while replying to the original email abc.company.com would be available in too field however ccgroup@company.com is not autopopulated in the email we have to manual copy this email address. Please help for the same

[Mathew Hillyard]

Hi @rehan_ahmed 

You have posted this in the CSDM forum. You are unlikely to receive an answer here as your query is a general technical platform query. Try in the Developer forum instead.