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How to create a product model for usage/ consumpation/ metered services

jyothikilim
Kilo Contributor

The invoice has Unit, unit price and description columns with 7 entries. At the end of every month the usage fees are calculated for all the 7 entries. But how do I create contract and entitlements for this type of invoice in ServiceNow. When I tried to select a contract model for this type of contracts, I did not see a product model that is related to consumption or usage. The only product models, I see are Insurance, Lease, maintenance, subscription, purchase agreement, software contract, telecom agreements, purchase order and warranty. I need help in creating a product model also, but what option to select?

1 REPLY 1

Stig Brandt
Tera Guru

try to use contract and contract rate cards, then you choose either a service with product models, or you choose asset with product models.