How to manually relate an application service to another application service

[Erick18]

I would like to understand how to create dependent application services. For example we have an SSO application service that is used by many applications. What is the best practice for relating the SSO application service to all of the application services that use that SSO service. Ideally then we if there is a change or incident with that SSO application we can determine all the related application services.

[Kristen Ankeny]

Is the question what is the best relationship type to use for the association or are you looking to understand how people work this into their business process?

[Erick18]

I am wanting to know what the best relationship type to use. 

[Sandeep132]

Hi @Erick18 ,

As per ServiceNow recommendation the right relationship to use is "Depends on :: Used By". Please refer to this documentation for more information on relationship types to use. https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/product/csdm-implementation/co...

For visual representation you can also navigate to "CSDM --> Manage Technical Services --> Application Service". From the list of Application services open the service you are working on and it gives you a better UI to relate "Business Application, Technical Service Offerings, Business Service Offering and Parent Application Service". Add the required services and Step 3 (Preview) you can see how the relationships are present OOB way. Hope this helps you.

Thanks,

Sandeep