Service Instance Use Case Examples - Beyond Application Service Instance
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3 weeks ago
Does anyone have good use case examples for Service Instances beyond Application Service Service instance?
Reading through CSDM 5 and looking at what I think is the latest CSDM Data Model example deck, and am not seeing good references/examples of these Service Instance type:
- Data and AI Service Instance
• Operational Process Service Instance
• Facility Service Instance
• Connection Service Instance
• Network Service Instance
I think I get Network - like Corporate WiFi versus Guest WiFi for Network Service instances, but I'm really curious if folks have examples for Operational Process, Data and AI Service Instance. Trying to get a little more anchored in when and how to use these.
Thanks!
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3 weeks ago
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3 weeks ago
To make it confusing, I also had to post one in the CSDM space, after my peers informed me taht would be a better fit: https://www.servicenow.com/community/common-service-data-model/using-data-service-instances-to-repre...
Principal Platform Architect, Customer Success, ServiceNow
