Hi there,
When I try to see the pending messages in this Community, I get an "Access Denied" message as shown in this screenshot.
Has anyone else experienced this? Is there a workaround or solution?
Thank you in advance,
Lucas Vieites
Hi @Lucas Vieites,
there's an option to disable it, let's see what you have there in your case... navigate to the link below:
https://www.servicenow.com/community/user/myprofilepage/tab/user-preferences%3Aprivate-messenger
or go to your profile - gear in the top-right corner > My Settings > Preferences > Private Messages
And tell me whether you have it enabled or disabled:
If enabled, then it's really strange... if disabled, then enable it, give it some refresh and retry it again (perhaps a logout-login might be needed).
