After Washington DC upgrade Discovery does not update Server CIs

Bill2455
Tera Contributor

So we upgraded to Washington DC and after that most of the patterns quit working.  The Windows OS pattern is failing with "

Error during execution of Windows command: executeQuery -Namespace Root\MSCluster -Query "SELECT Name,Status,Description,Caption FROM MSCluster_Cluster" due to com.snc.automation_common.integration.exceptions.InvalidCommandException: executeQuery : Could not get query SELECT Name,Status,Description,Caption FROM MSCluster_Cluster on namespace=Root\MSCluster. Original Exception: Invalid namespace"

and 

There is problem to build the Sanitized Payload: Dedup process failed. Unrelated errors were found in the payload: [NO_LOOKUP_RULES_FOR_DEPENDENT_CI: Cannot have Lookup Rule for a Dependent Identity Rule on 'cmdb_ci_linux_server', ABANDONED: Abandoned due to too many errors, ABANDONED: Abandoned due to too many errors, ABANDONED: Abandoned due to too many errors, ABANDONED: Abandoned due to too many errors, ABANDONED: Abandoned due to too many errors, ABANDONED:


And Linux is  

There is problem to build the Sanitized Payload: Dedup process failed. Unrelated errors were found in the payload: [NO_LOOKUP_RULES_FOR_DEPENDENT_CI: Cannot have Lookup Rule for a Dependent Identity Rule on 'cmdb_ci_linux_server', ABANDONED: Abandoned due to too many errors, ABANDONED: Abandoned due to too many errors, ABANDONED: Abandoned due to too many errors, ABANDONED: Abandoned due to too many errors, ABANDONED: Abandoned due to too many errors, ABANDONED:

 Any ideas on where to start?

4 REPLIES 4

Narendranath R2
Tera Contributor

Having same issue, on IIS pattern, did you find any solution to it?

 

Brad Ewing
Tera Contributor

We just Upgraded to Washington this past weekend, I have checked probes, patterns, credentials, sensors... still discovery is taking average 45 minutes to discover 1 server... I did notice that the shazzam probe does say (Active, Now Classifying) even after the probe is complete, I wonder if there is a step problem within the probe/sensor.

amcd3254
Kilo Contributor

Any chance you found a solution for this?

@amcd3254 Yes we did find out that there was a change within "Scripted REST External Default" an ACL for Washington that caused an auto deny for anything outside of the platform. We had to add the role of "mid_server" to this ACL and that fixed our issue.