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09-21-2024 04:10 PM - edited 09-21-2024 05:59 PM
Solved! Go to Solution.
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09-21-2024 06:03 PM
That's great!!!
If you are able to create a Case, then that's way, rather sending a mail.
Best wishes!
Kind Regards,
Ravi
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09-21-2024 05:29 PM
Hello @Priya1017 ,
The best way is to raise Now Learning case.
Regarding your ID issue, mail to web_support@servicenow.com. they will fix your ID issue
If you having a partner account, mail to partnernow@servicenow.com.
Also try to mail to certification@servicenow.com (I'm not sure if these mail is still being monitored, you can give it a try)
Please mark this answer as helpful and correct if helped.
Kind Regards,
Ravi Chandra
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09-21-2024 06:01 PM
Hi Ravi,
Thanks for your response. I noticed that my Support ID was linked to my company account. So that issue is now resolved. However registering for the exam is still an issue. I will log a support issue to see if this resolves the issue.
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09-21-2024 06:03 PM
That's great!!!
If you are able to create a Case, then that's way, rather sending a mail.
Best wishes!
Kind Regards,
Ravi