We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Approval Reassignment via Catalog Item

SambitRath
Mega Contributor

Dear All,

I have a requirement where I can enable users to choose alternate approvers via a catalog item .Snap of the field details given in the attachment.

I wanted to achieve that via Flow designer and opting fir suggestions to implement the same.

--The field (Please choose which record you want to change the approver of) will display the records where approval is in requested state and the next field(Please choose which approver will be replaced ) will populate the approvers list and then from the field (Please choose the new approver) will be selected manually 

 

Then after submitting the form the approver selected will replace the approver for the record the user select in the form.

 

Quick suggestion appreciated.

 

Thanks,

Sam

 

 

 

 

 

0 REPLIES 0