Hello. Scenario: an end-user has been terminated and their leader enters a catalog request to have their Service Now account inactivated.
How can such requests be associated/attached to the newly-termed user's record rather than to the record of the leader (or other person) requesting that termination? This is helpful when reviewing historical access (roles, groups, etc) in the cases of rehires or new users who needed their access mirrored off of the termed one.
Any guidance is appreciated. Thank you.
