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07-22-2025 10:36 AM - edited 07-23-2025 10:35 AM
Hi all,
today I encountered to this issue, that some of the pictures I cannot see and there is this triangle icon instead. It started this morning, yesterday no issue.
I tried from two different laptops, 3 browsers (Safari, Chrome, Brave), but I have no idea why this is happening.
Some of the pictures I can see ok, looks like I cannot see the ones attached with the clip icon.
Anyone with the same issue or just me?
Can you guys see it? It is not related to the author, I saw it multiple times...
Any ideas are welcome and very appreciated. Thanks!
EDIT: Updated title.
EDIT2: SOLVED, thank you Dan and the Team!
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */
Solved! Go to Solution.
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07-23-2025 10:11 AM
The picture should be visible now. It was in moderation because it's new member
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07-22-2025 12:47 PM
Also, @Dr Atul G- LNG @Ankur Bawiskar @Maik Skoddow
guys do you see all the attached pictures?
Yes or not, do you know who shall be informed about it? Seems it’s not just me…
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */
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07-22-2025 01:20 PM
Hi @GlideFather
I agree with you—when the picture is embedded, it shows only a triangle, but when it's attached, it displays properly.
This might be a platform-related issue affecting only a few users.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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07-22-2025 01:06 PM
Hi!
Thanks for tagging me!
I do see the picture, example here:
But, I will bring this up to the team and see if there's an issue going on. Since I have admin permission, I wouldn't say that just because I can see it means there's nothing wrong. There could still be an issue.
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

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07-22-2025 01:18 PM
To confirm, I did check your account and I can see what you're talking about with the triangles showing up. I've sent this over to Dan and the Community Team for their review.
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!
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07-22-2025 01:23 PM
Thank you super much
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */