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Can I change my name in ServiceNow community?

Kody
Tera Expert

Hello,

 

Does anyone know how to change my name (handle?) in ServiceNow Community?

My name shows in this screenshot as "Kody".

Can I change it to another?

My question is about this website "www.servicenow.com/community" but I feel that it's related to CSM. 

 

Kody_0-1763688659070.png

 

1 ACCEPTED SOLUTION

Hi @Kody 

Mohammed8 is my username.  You can try to change from here

Mohammed8_0-1763692011285.png

 

 

Mohammed8_0-1763691783176.png

 

Thanks and Regards,

Mohammed Zakir

View solution in original post

8 REPLIES 8

Simon Hendery
Tera Patron
Tera Patron

Hi @Kody 

 

Yes you can! Log into the site.

From the button on the top right, go to 'My profile'.

Then go to 'Edit profile' as seen here:

 

SimonHendery_0-1763690239689.png

Enjoy your new identity!

Hi Simon,


Thank you for reply.

Now I tried creating a new account as a dummy in ServiceNow Community.

"handle" I called is defined as "Community username".


>Welcome to ServiceNow Community

>You are assigned "k......" as your Community username, which will be used as your screen name when you post new content or reply to an existing post. Please use the below form to override.

>Don't worry - "k......" is just your temporary Community screen name. Go ahead and change it down below.

>Username

>k.....


Do you find your username in My profile > Edit Profile?


Regards,

Kody

Mohammed8
Kilo Sage

hi @Kody 

You can to settings where you can change your username or your profile name. Here are steps:

 

Mohammed8_1-1763692053359.png

 

 

 

Mohammed8_0-1763690587283.png

 

 

Mohammed8_1-1763690629570.png

 

 

if you find steps useful, please mark it as solution accepted/helpful.

 

Thanks and Regards,

Mohammed Zakir

Hi Mohammed8,

 

Thank you for your reply.

However, your attached screenshot shows "Mohammed8" as your handle.

It's not your first name "Mohammed".

If you want to change your handle from "Mohammed8" to another string "Mohammed88888" for example, how do you change it?

 

Regards,

Kody