Can't reset a password to access Inkling library ebook.

Frewie
Giga Contributor

I did some training in SNOW quite a few months ago.  Now embarking on some more, I am attempting to sign in to access my Inkling e-book for this new on-demand course, and it won't send me a new password link when I use the 'forgot my password' option.  

What else can I do to access my inkling library?  I just keep going around in circles.  I have even dug out my original welcome email, and none of that data works either as a USER ID or password...

Cheers, Frewie

7 REPLIES 7

I can't remember one of my three answers to reset the password for the Inkling ebook. Please help?

alkindis
Tera Contributor

I had the same issue, this will walk you through it.

pavanmuppal
Tera Contributor

Hurrayy!!!   My Password issue is resolved. I was able to troubleshoot myself. When I wondered about the password reset issue, surprisingly, I went through the ebook section under the nowlearning course, and I found the solution there. They mentioned that, if you are unable to login, click here to resend the welcome mail or login password respectively. You can click the link provided, and you will get a new email with a fresh password.