Hello,
I've built a catalog item in my PDI (Zurich release) which is not appearing in the employee center/hub.
The catalog items is visible in the fulfiller view.
I've noticed this since I upgraded to Zurich. All the previously built catalog items in Xanadu shows up in the employee center.
Steps taken :
1. I have made it available for Any user (see screenshot attached)
2. Not available for is empty
3. Catalog item is placed under the 'Hardware' category
4. Item exists under the Service Catalog
4. Item is Active
Am i missing something here?
Hi @neeluk ,
On the Assign Topic tab, You should assign your catalog item to a topic-You should be able to see your item.You can navaigate to content taxonomy to learn more.
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Best regards,
Do you have a field Availability on the form that you need to set to Desktop and Mobile?
Reference: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1122620
Hi @neeluk ,
On the Assign Topic tab, You should assign your catalog item to a topic-You should be able to see your item.You can navaigate to content taxonomy to learn more.
*******************************************************************************************
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards,
