Catalog item not appearing in employee center/hub

neeluk
Tera Contributor

Hello,

I've built a catalog item in my PDI (Zurich release) which is not appearing in the employee center/hub.

The catalog items is visible in the fulfiller view.

I've noticed this since I upgraded to Zurich. All the previously built catalog items in Xanadu shows up in the employee center.

 

Steps taken :

1. I have made it available for Any user (see screenshot attached)

2026-01-21_10-00-34.PNG

 

2. Not available for is empty

2026-01-21_10-01-54.PNG

 

3. Catalog item is placed under the 'Hardware' category

neeluk_0-1769015567873.png

 

4. Item exists under the Service Catalog

neeluk_1-1769015613759.png

 

4. Item is Active

neeluk_2-1769015717076.png

 

Am i missing something here?

 

 

1 ACCEPTED SOLUTION

DGAJ
Tera Guru

Hi @neeluk ,

On the Assign Topic tab, You should assign your catalog item to a topic-You should be able to see your item.You can navaigate to content taxonomy to learn more.

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If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards,

 

Screenshot 2026-01-21 180013.png

DGAJ

View solution in original post

6 REPLIES 6

neeluk
Tera Contributor

Thanks a bunch !!

This solution worked. I'm able to see the catalog item on the service portal.

Glad it worked 😊

DGAJ