Category And Sub-Category fields value is not populated in HR agent Workspace
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08-22-2024 12:40 AM
Hello Everyone
In my project, I am facing an issue where the Category and Sub-Category field values are not populated in the HR Agent Workspace."
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08-22-2024 12:56 AM
Hi @Community Alums ,
Have you already made the dependency configured?
PLease refer to these links : https://www.servicenow.com/community/itsm-forum/sub-category-is-not-populating/m-p/440933/page/2
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08-22-2024 01:37 AM
Hi @Community Alums
Actually, I am facing this issue in the Workspace view. In my native view, it's working properly. Also, when I add any HR service, the value is populated for one second, but then it disappears after that."