Got to love corporations and the big wigs!
Just to confirm your issue, it's when you're trying to export using the following function? Below example is from the list view of incident records.
You did mention a new look and feel, does it look closer to the below?
In terms of list view, your example is what I used to see. Now I see this:
The look and feel you show does look like what I see now. mainly the hyperlinks, however the hyperlinks have been there for weeks and I have not had issues before yesterday. For example, this is an old view:
and now:
Thanks for the clarification - you've potentially had an upgrade and now have the new "Polaris" UI experience which is a little different, but mostly visual.
From your first screenshot whereby right clicking opens the browser menu rather than ServiceNows - this will be because there is an error in your browser. Now this could be localised to just yourself (do your colleagues have the same issue?) or a bigger one.
To test within chrome, go to the list view where you're having the issue, and go to the developers tools by following the below screenshot
Once dev tools open, select the "console" tab and take a screenshot. There is likely something red
With devtools open, we're going to do a hard refresh - Ctrl + Right click on the refresh icon and select "empty cache and hard reload"
