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Help me with this task please

Task 1: Create an inbound action that closes an incident if reply of email subject contains "CLOSE {any incident number} ". note(I should send an email withthin my pdi like from the (inbound) Inbox module so please help me with this task.regards,Moha...

ShariqhM by Giga Contributor
  • 239 Views
  • 2 replies
  • 1 helpfuls

KFT Task Notification

Hi All,Background: In the dev instance, the KFT task triggers a notification to the user who submits feedback on the knowledge article when the status = resolved or awaiting information from the user. I recorded 2 update sets in dev.1. Deactivated th...

Regarding  SFTP Flow action

I am currently using the SFTP Flow action step with command "copy file to this instance" from a remote server. However, I am encountering the following error:  [{"file_name":"InstallbaseI-2024-06-13.csv","error":"Error creating Attachment Installbase...

Resolved! Seeking Guidance on ServiceNow Career Path

Dear Community Members, I am reaching out to seek your valuable guidance regarding my career path within the ServiceNow ecosystem. I initially began my journey in development; however, coming from a non-technical background with no prior programming ...

RathanK by Kilo Guru
  • 1015 Views
  • 4 replies
  • 1 helpfuls

Knowledge Base Automatic Translation Function

When the requester displays knowledge, if the user's language setting is English, there seems to be a plugin that automatically translates Japanese content into English and displays it.In that case, could you please advise us on the following points?...

SotaT by Tera Contributor
  • 239 Views
  • 3 replies
  • 0 helpfuls