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Merging Update Sets

Is it really OK to merge multiple completed update sets an once?  In Local Update Sets I clicked "Merge" and I got a pop up saying "Confirmation: Are you sure you want to merge 23 update sets? You will not be able to undo this action CANCEL OK".  I'm...

MackeeIsler by Giga Contributor
  • 416 Views
  • 3 replies
  • 0 helpfuls

Resolved! Community posts getting archived?

Have other been encountering this archive notice when trying to search Community? Google is still indexing these links, so it's incredibly frustrating to think you're clicking into something helpful only to be hit with this banner. Anyone know if thi...

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Any issue with ServiceNow docs or community sites?

Hello......From past few weeks, I am facing issue with ServiceNow docs and community links where the page doesn't load at all.I simply get a blank page like this. This issue happens sporadically for random links. Upon clearing the cookies/cache, then...

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Suggy by Giga Sage
  • 2340 Views
  • 6 replies
  • 6 helpfuls

Reg Change manager

Hi All,I am having 8+ yrs of experience as a change manager. I am planning to start learning ServiceNow admin.  So please guide whether it's a wise selection or not.  Reason why I am asking this question currently I have lost the job looking for oppo...

Notification condition - case sensitivity

We have a notification for lost/stolen/theft devices reporting. Condition :Short Description - contains - theft or stolen . stolen -> triggers notification but STOLEN -> not triggering notification. Is it case sensitive?  Thank you for your support a...

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MThomas1 by Kilo Guru
  • 352 Views
  • 2 replies
  • 0 helpfuls

Resolved! Advance Configuration Lab 3.3.1 not starting

Hello,I am working through the Service Now Administration Fundamentals, Advance Configuration but the Lab 3.3.1 is not starting, for which I don't know why. I have gone through all sections before this lab with no issues, but when I select this lab, ...

KarveeW by Giga Contributor
  • 415 Views
  • 2 replies
  • 0 helpfuls

Community Archived content

Hi all! How can we access archived content in ServiceNow Community? So... ServiceNow apparently archived a whole lot of community posts that were answering questions that I have. I search in Duck Duck Go, Google or whatever search engine, find links ...

FSTA by Kilo Sage
  • 957 Views
  • 2 replies
  • 10 helpfuls

Long UserID

We currently have a user with a very long User ID, which is causing an issue when uploading files through the Attachment widget in Catalog Items.The user's User ID is:name1name2.lastname1lastname2@email.comDue to its length, the system does not allow...