Hi everyone,I am currently working on a custom GRC workspace (mygrc) and I am trying to set up a specific Tasks Page Configuration for it.Current State:My custom workspace is currently pointing to the Compliance Workspace task page configuration.I ne...
“When a P1 Incident is created, how will you automatically create a Problem record and notify the user on the Incident form?”
I am grouping based on some filters to create remediation tasks.Example: I have 5 Vulnerabulity items with Risk Score 36 risk rating Low are grouped to created remediaiton task once the remediation task created risk score says 36 but risk rating show...
I have a NNL client that is looking for information on installing ServiceNow on their Microsoft Azure Tenant - they are a state government client but have their own Azure tenant. Are there any limitations or concerns in this approach?
Q. 1 - What happens if a record producer script aborts the record generation process in ServiceNow?A. Record creation terminates without notifying the userB. Record creation is redirected to a confirmation pageCertyIQCertyIQC. Record creation display...
Hello,I hope you are doing well.I received an email on 25th February informing me that I was selected for an interview for the RiseUp with ServiceNow India – Advanced AI Foundations program. I also completed the interview information form as request...
Hello Everyone, Iam working on ATF. While automating a test script, I have come across a scenerio where i have to add multiple CI under a change request. I was able to go and click on add button on the affected CI's related list. Im not sure how to s...
Hi All,I have a Catalog Item that generates around 100 RITMs in a single submission (each user receives a unique RITM). Because of this bulk creation, the submission process takes some time to complete.Requirement:When a user clicks the Submit button...
I have a task - When a user selects a Caller on an Incident form, the system should fetch the caller's department from the serverand populate a custom field on the form without reloading the page. Design the solution using a client callableScript Inc...
Hi, My Instance Status on a course is gray but it says that I have 1 extension remaining. I need to use this extension, how does it work. Thanks Max
Hello,I have a question regarding the Parent Contract number and Child Contract number on a Record Producer.I have two variables on my Record Producer:Parent Contract number – Reference field (Contract [ast_contract])Child Contract number – Reference...
I completed the ServiceNow Fundamentals Course on a work email but have now set up using my personal email and have completed the CSA exam. is there anyway to transfer the Fundamentals certification over to my personal?
Hello, we are requesting guidance on Auditing ON for tables.1. what is the best practice for Audit enabling?2. which tables are recommended for Audit ON/NOT ON ?3. Any tables not recommended for Audit ON?4. Any disadvantages with auditing ON? system ...
Sehr geehrte Damen und Herren, Ich habe meinen Developer-Account erstellt, um eine Lösung zu entwickeln, die eng mit der ServiceNow-Funktionalität verzahnt ist. Letzte Woche verlor ich plötzlich den Zugriff auf meine Instanz, obwohl ich aktiv war und...
I have scoped application. On Request I am attaching pdf file. While using GET https method in scripted REST API, I am getting null in Base64. However I am getting file name, content type, sys_id. Using below code- _readAttachmentAsBase64: function(a...
