Does anyone know if I can configure showing email in activity log for sc_task like it shows ootb for RITM? I can see it in RITM Filter Post Types but is not there for sc_task. I had a requirement to make email available from task so I did that but di...
Hi everyone,We built an internal Service Portal dashboard we call WBS Hub, a Control Room that gives our team a single pane of glass for the health and performance of our ServiceNow instance, plus operational backlog and integrations. It refreshes on...
We wanted to show assessor and requestor in the list view of smart assessments but I cannot find those fields in the records.
Hello,My company recently turned on Employee Center, which replaces what I called "Service Center" in nearly 100 knowledge articles.Is there a method I can use--I only have Author permissions--to update the phrase without having to manually update ea...
In a company of more than 1,000 employees, i am the only one whose sole focus is knowledge. I create new articles that help end users resolve technical issues when I find topics that require them. However, I wrote more than 1,000 articles in the past...
Apologies in advance, I wasn't sure of where the best place to put this was. In theory it's more of an ask to ServiceNow, but someone in the community may be able to assist. As we're all painfully aware, ServiceNow's license model is beyond confusin...
I went to write CIS-DF certification in the center but due some reasons unable to complete it. The Center management told to connect to the ServiceNow customer support team and they gave the case number to check the status. Now I want to schedule i...
Hi, can anyone help me locate where I can go to check this fsm workspace menu action?
If anyone can help direct me where should I make this filter button translated. It is not dynamically translating to French. I am working on the CSM.FSM workspace and when you open the filter it is showing the English value. I tried the sys_translat...
PDI has been up and working just fine prior to early Eastern hours today. Instance is showing as offline and just getting a "Alert level: warning.We're having trouble opening your instance due to an internal error. We should have it fixed in a few mi...
Hi Everyone! I'm considering organizing one or two ServiceNow-hosted events in Los Angeles, San Francisco, or San Diego where healthcare customers can connect, share experiences, and exchange ideas about using the platform as well as the product ...
We're having trouble opening your instance due to an internal error. We should have it fixed in a few minutes.... I've had this message for several days. I tried refreshing the instance and it still doesn't come back. I even release the instance and ...
Hi All,I am having 8+ yrs of experience as a change manager. I am planning to start learning ServiceNow admin. So please guide whether it's a wise selection or not. Reason why I am asking this question currently I have lost the job looking for oppo...
Hi team Product field should display the products which have Customer Visible = true. in case management Display only customer-visible products Thanks and regards Bharath Kumar
From cybersecurity, AI, telecom and general areas in between, what areas of ServiceNow applications and knowledge do you recommend pursuing in this world of modernization?
