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Slowness detected in On-Prem instance

Dear Team, We are on ServiceNow On-Prem instance with 3 App servers and total 15 nodes across the servers. We have seen slowness while accessing ServiceNow application. Please refer to below details;OS Version : NAME="Red Hat Enterprise Linux"VERSION...

Updating date field in previously resolved tickets

Hello all,  I am attempting to update a date field when a ticket was changed to resolved state. I was trying to use a glide walker, but I don't see that plugin in our list of installed (unless I'm not looking in the right place). I have checked to ma...

MegC by Tera Contributor
  • 381 Views
  • 5 replies
  • 0 helpfuls

Resolved! When and How Do We Receive Our Community Badges?

Hi all,A quick question for the long-time community members, When do badges like Hacktoberfest, Community Week, BuildWith, etc. usually get awarded or issued? Is there any typical timeline you can share?Also, do we receive these badges via email noti...

Mohammed8 by Tera Sage
  • 2098 Views
  • 6 replies
  • 3 helpfuls

CSA Prep

Hey everyone! I am running myself through a PDI giving myself task to prepare for the exam. But, I know people have a tendency to ask themselves questions they already know the answer too. So to challenge myself even more I wanted to ask you guys to ...

BradyO by Mega Contributor
  • 802 Views
  • 2 replies
  • 2 helpfuls

Resolved! Discovering CDBS and PDBS in oracle

Hi, I am currently trying to discover CDBS, PDBS, and their schemas for Oracle.I have found that within the Oracle DB on Unix pattern, there are steps to find and fill the instance size table and catalog table, but the issue I am running into is that...

blanm by Tera Expert
  • 2681 Views
  • 2 replies
  • 2 helpfuls