Hi there,I am completely new to ServiceNow and I am reading the documentation and watching videos to familiarize myself with the Agentic AI capabilities of the platform. I have tested with making AI agents and use cases, etc. but I'm finding it diffi...
Hi Everyone, Good Day!, actually i am dealing with ITSM incidents, change and problem tickets on daily basis, now i am aiming for servicenow development part, i am already familiar with Admin part. May you please help me provide bit by bit topicwise ...
Hi all,I’m currently preparing for the ServiceNow CSA exam - Nov 2025 and have a quick question does the exam reference CSDM 4.0 or the latest CSDM 5.0 framework? I want to make sure I’m studying the correct version for questions related to service d...
Hi Community,I’m looking for some career guidance and would really appreciate your insights.I have 13 years of experience in IT, with 5+ years as a Business Analyst in the ServiceNow ecosystem, primarily focused on the IT Asset Management (ITAM) doma...
We would like to obtain Infobip Spoke from the store and install it on our instance. Therefore, we would like to confirm whether Infobip Spoke is included in the following license:・Integration Hub StarterAdditionally, we anticipate consuming transact...
Community Central forumI am working on Service portal, I have cloned the widget-data-table , And By default there are 4 columns in it, I want to customise them and add assignment group and state also, How can I do it, Please guide, Thank you
Hi All, A colleague of mine managing the CMDB asked if there's a way to see all Policy Exceptions based for Servers, Business Applications, and Applications. Without creating a report based on Entity Classes, is there a way for him to find out from ...
SNPI Story 3 - Configure Groups for HHD Users task link can you anyone help with the lab I mentioned, My task is not getting validated I did all the steps corrrectly. I'm getting the below errorDid you correctly add the hhd_admin role with to the HHD...
Hi All,I am new to servicenow and please help me with the process of preparing for the jobs and help me if there are any recent topics that I should focus more on.
Hi all, I am new and just passing through. Hopefully, I can connect more as the minutes pass.
I am performing Assessment Simulator Task 6: Create a Dashboard and Add a Visualization, but I am stuck at step 3. Can someone guide me how to perform step 3 onwards.
Hello Experts,I have configured a notification in the sys_notification table with the following settings:Trigger: When record is inserted or updatedWho will receive: “Include the person whose action triggered the notification”Associated: Notification...
Hello, I am doing a report clean up and would like to be able to see who last viewed the report and when. I am able to see the last run but not who last viewed it. Are there any options for this? Thank you,Sheri
Experiancing error while running discovery schedules. Any insights com.snc.automation_common.integration.exceptions.UnknownException: Cannot invoke "String.equals(Object)" because "vaultProvider" is null
How to authenticate users who write through WhatsApp (Twilio), to then consume the Virtual Agent. Currently, what was found in the documentation to perform the integration was configured, using the "Conversational Integration with WhatsApp (powered b...
