Hi All, I've just been working through the ServiceNow System Administrator course and my lab instance appears to have crashed and prompted me to refresh. When I've gone back to my Learning Course, the Instance Status is 'Terminated' however I never r...
Hey everyone,Not sure what’s going on, but all my replies are stuck “awaiting approval.”I’m just trying to help out and learn from others here, a bit frustrating when things get held up. Anyone else running into this?@David
CMDB Data Certification Schedules allow you to add attachments. I had expected the attachments to show on the Data Certification Tasks that were generated, but they are not present. What is the expected behavior for this?
Hi SN Community,We have an existing Platform Analytics Dashboard containing multiple data visualizations built on the Incident table.Now, we’d like to introduce an Interactive Filter on this dashboard with the following requirements:The filter should...
Hi Community,I'm trying to order a catalog item using the REST API Explorer in ServiceNow, but I'm encountering the following error: {"error": {"message": "Invalid Quantity value","detail": ""},"status": "failure"} Namespace: sn_scAPI Name: ServiceCa...
I understand that email and SMS can be controlled by creating policies. However, policies cannot be created for FIDO and TOTP. Does this mean they cannot be controlled by default?
I have carried out all the necessary steps but its not validating my tasks
Hello Everyone,Can someone please guide why I can not see my certifications status and Cert no in the webassessor account which is associated with my personal email ID. please find attached snip for reference.I tried to see my certifications status i...
Hello! I am fairly new to service now and I have been tasked with all things discovery and cmdb. I will try my best to explain this, as I have limited knowledge still. Whenever discovery completes for network related ci's, the host field does not aut...
Hello, when I was using Washington version of SNow as a beginner I went and started with "Welcome to ServiceNow" on demand training. After completing that, I saw a message it was "Retired". What has replaced it? I need to pass the new On-demand train...
Question: Can ServiceNow be configured to allow different authentication methods per user? For example:A: Only ID/password authenticationB: MFA using email onlyC: MFA using either email or Authenticator MFA using either facial recognition or email
Hi all, I am trying to figure out which variable type i need to select what i want (see screenshot is the ability to select quantity type if one the the options is chose so for example if they choose monitor and keyboard they will have an option to...
In "Search Fallback" topic In Virtual Agent, How Can I manipulate "What Would You Like To Do" and Add New Option or anything
I'm creating ATF test Case to check the Catalog Item. I have two date field on the form which I have set in the test step itself but still the ATF Test Case fails and identifies as invalid date.Can anyone please help me for the same. Thanks!
Using call tracking analytics inside ServiceNow can completely streamline lead management. It connects marketing data with real customer interactions and makes routing calls to the right agents automatic. Adding a lead distribution workflow keeps res...
