Community badges vanished

Shraddha sawant
Tera Contributor

Hello,

 

Does anyone know how to get back the badges deleted from our community profile?
Some how my badges got vanished from the profile.

5 REPLIES 5

GlideFather
Tera Patron

Hi @Shraddha sawant,

can you be more specific about what badges?

 

Do you mean the Helpful/Solution badges or the Course badges?

If you mean the first option, it is possible that you received a Kudos, so it was automatically giving you the badge for one Helpful, but if that Kudos was removed then the badge was removed as well...

 

For the classes, you can edit what shall be visible under your profile.

 

Get back to me with more details please.

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


I have merged my old account with new one after this the badges were removed.

Sandeep Rajput
Tera Patron
Tera Patron

@Shraddha sawant Raise a case with Now learning team via the https://learning.servicenow.com/lxp. They will help your restore your badges. 

I have already raised case but issue not resolved