Community badges vanished
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07-04-2025 12:12 AM
Hello,
Does anyone know how to get back the badges deleted from our community profile?
Some how my badges got vanished from the profile.
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07-04-2025 01:44 AM
Hi @Shraddha sawant,
can you be more specific about what badges?
Do you mean the Helpful/Solution badges or the Course badges?
If you mean the first option, it is possible that you received a Kudos, so it was automatically giving you the badge for one Helpful, but if that Kudos was removed then the badge was removed as well...
For the classes, you can edit what shall be visible under your profile.
Get back to me with more details please.
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */
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07-07-2025 02:50 AM
I have merged my old account with new one after this the badges were removed.

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07-07-2025 03:27 AM
@Shraddha sawant Raise a case with Now learning team via the https://learning.servicenow.com/lxp. They will help your restore your badges.
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07-07-2025 03:35 AM
I have already raised case but issue not resolved