Conducting workshop for requirement gathering.

[MujibA]

in one of my recent interview,an interviewer asked me how will you conduct a workshop for requirement gathering,can anyone tell me,what this exactly means and if you have any experience related to this,please share.

[Tanushree Maiti · Accepted solution]

Hi @MujibA 

For a requirement gathering workshop- 

1. Ensure you have the right stakeholders (Process Owners, Business Analyst /demand manager, Developer/Implementation specialist, End Users).

2.  Analyze current processes, set up

3. Understanding the future State process/ expected Process

4. If Those expected feature Servicenow provides OOB/ show how ServiceNow handles this process naturally to discourage unnecessary customization.

5. If Not , Document what needs to happen using stories/ stories Acceptance criteria ( using Agile Process)

6 .Do prioritization

7. Send the notes, flowcharts, and stories to stakeholders for sign-off.

8. Backlog creation/ Story groomed

[Mark Manders]

Either you are applying to a job you aren't suited for (that's not meant in a negative way!) or they didn't provide the necessary requirements in the job description.

If it is in the job description, I would have read myself into the topic before the interview. Not having experience with running requirement gathering workshops while it's part of the job is something you can overcome by bluffing (never done it, but been part of it many times) or just telling them that you did, but not knowing what it means, means you were in the wrong room.

If it wasn't in the job description, make sure you are ready for those kinds of questions. If it's not there (so you don't know that that will be part of the job), who knows what else they will have you do once you get hired. Counter that with saying 'before I answer that, why are you asking me this? It's not in the job description'. That also gives you time to think about your answer, which could still be bluffing, but make sure that you're not signing a contract stating you are going to be a Project Manager/Business Consultant and end up making sure the parking lot is clean (that's also not in the job description, like running workshops).