CyberArk Credential issue

VictorS46
Tera Contributor

‎04-28-2025 03:37 AM

Experiancing error while running discovery schedules. Any insights com.snc.automation_common.integration.exceptions.UnknownException: Cannot invoke "String.equals(Object)" because "vaultProvider" is null

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Mohammed Faazi2
Tera Contributor

‎05-09-2025 10:17 AM

Hi Victor,

 

There are few reasons after the Xanadu upgrades.

1. Check if you have upgraded your external credential store plugin with the new management plugin "External Credential Storage and Management Application". Its free and it includes your "External Credential Storage" Plugin.
2. Once done, Go back to your credentials tables where "Active = true and External Credential Store = True". Check for this field called 'Credential Storage Vault'.

3. No field entries matching with the above filter for Credential storage vault, should be left empty. Either you choose CyberArk, HashicorpVault or AzureKeyVault. 

4. Once you set, you should be able to discover as expected or use your integrations using the external credentials. 

 

P.s. Refer to respective vault configurations to verify/update your FQCN value for the chosen vaults.

Please mark my answers "helpful/solved", if the question is addressed

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