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Developer portal not loading

Andy van Steijn
Tera Contributor

After supplying my credentials the Developer portal will not open and keeps "loading".

 

Tryed the following:

1. Cleared cache

2.Switched to differnt browser

3. Rebooted 

 

Still can not login to Developer portal. Any advice...or should I create a ticket?

4 REPLIES 4

Christian Dave2
Tera Contributor

I'm encountering the same issue. endless loading screen in the developer portal site or offline PDI

Tanushree Maiti
Tera Patron

Hi @Andy van Steijn 

 

Since Today morning ( approx 7:30 AM IST), few community members reported the same.

 

Wait for some time. at some certain interval Refresh the instance from developer portal.

 

Do not worry. It would be work fine again.

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

yashkamde
Mega Sage

Hello @Andy van Steijn ,

 

I started seeing the same behavior today. As soon as I open my PDI, it stays on the Loading screen.

 

I'd recommend waiting 30–60 minutes and trying again. If it's still stuck after 2–3 hours, raise an issue through the Developer Portal Support, as the instance may require intervention from the ServiceNow team.

Screenshot 2026-07-23 111417.png

 

If my response helped mark as helpful and accept the solution.

SD_Chandan
Kilo Sage

@Andy van Steijn 

It looks like this is a known issue. Could you try logging in using a mobile device and check whether it works? If it still doesn't work, we may need to wait for some time. There is no official support for this issue, so it is difficult to say exactly what is causing it or when it will be resolved. At this stage, patience may be the best option while waiting for a fix.

Thank you
Chandan