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Personal Developer Instance disappeared after "Refreshing Instance..."

haruka-yosh
Tera Contributor
Hello,
 
My Personal Developer Instance disappeared unexpectedly.
 
Timeline:
- The instance was actively used about 20 hours before the issue.
- The Developer Portal showed "Refreshing Instance..."
- After that, the portal only showed "Request your instance".
- No reclamation or release notification email was received.
 
I would like to know:
- Was the instance reclaimed?
- Is recovery possible?
- How can I contact the Developer Program team for investigation?
 
Thank you.
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