Error on New Developer instance:

clovick3000
Giga Contributor

clovick3000_0-1753285214227.png

 

1 ACCEPTED SOLUTION

Hi @clovick3000 have you had chance to review my response above?

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/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


View solution in original post

3 REPLIES 3

GlideFather
Tera Patron

 

@clovick3000 

 

 

•Log in to https://developer.servicenow.com/dev.do

•Click on your name in the top-right corner

•Select Change User Role

•Choose Admin

•Click Confirm in the bottom-right corner

•Retry your action

KamilT_0-1753297303869.png

 

 

All sorted? Great! Marking it as the solution helps others too!

 

EDIT: added screenshot

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


Hi @clovick3000 have you had chance to review my response above?

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


clovick3000
Giga Contributor

Hello, Yes, I figured out to change the role to Admin and it worked for a while.  But after not using the instance for several hours and needing to login again, the issue occurs again.  This morning I set the user "aes.creator" to Admin in users, hopefully the change will be permanent.