Is the Virtual agent in CMS is agent based license or just Application based

Vishal Kulkarni
Tera Contributor

Is the Virtual agent in CMS is agent based license or just Application based

 

If we are enabling the Virtual agent in CSM will it charged based on the agents or one time application plugin installation

1 REPLY 1

RaghavSh
Kilo Patron

It will be good to check with your company's servicenow POC for licensing.


Raghav
MVP 2023