FSM Stock replenishment, inventory and parts.

Ganji-shri
Tera Contributor

a month ago

Hi all,
I'm working on FSM inventory and parts, I'm looking for the stock replenishment, I don't find any docs for this in learnings and community, if anyone has done this stock replenishment, please share.

I'm looking for the auto stock replenishment in the warehouse once it reaches the low stock.

Thanks.

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Mohammed8
Giga Sage

a month ago - last edited a month ago

Hi @Ganji-shri 

You can search for inventory management for FSM to know about how to configure stockrooms, and other assets used in field service operations

 

Here are documentation link which might be help:

 

https://www.servicenow.com/docs/bundle/zurich-field-service-management/page/product/field-service-ma...

https://www.servicenow.com/docs/bundle/zurich-field-service-management/page/product/field-service-ma...

https://www.servicenow.com/docs/bundle/zurich-it-asset-management/page/product/asset-management/conc... 

 

ServiceNow learning path module:4 is all about inventory management

https://learning.servicenow.com/lxp/en/field-service-management/field-service-management-fsm-impleme...

 

Thanks and Regards,

Mohammed Zakir

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StephenR0086629
Tera Contributor

4 weeks ago

FSM inventory only started clicking for me once I stopped treating it like generic stock management. Parts move differently in the field, and delays hurt fast. I learned to focus on minimum levels, technician van stock, and clear replenishment rules. Once that logic was in place, ServiceNow felt a lot less chaotic and work orders stopped stalling over missing parts.

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