Getting emails but no subscriptions

epimeth · 3 weeks ago

Hi guys! The ServiceNow support page just sends me to a loop of "not authorized" so I seem to have no choice but to hope someone from SN actually looks here...

I am getting daily ServiceNow Community emails but I am *not subscribed to anything*. I want them to stop, but there is nothing in my profile that I can disable to stop them from coming!

Rafael Batistot · 3 weeks ago

Hi @epimeth

Subscriptions let you get email updates whenever new content appears in an area of the community that you're interested in. You can subscribe to a board, a blog post, an idea exchange, or any other location in the community. You can also subscribe to a specific post.

To subscribe a piece of content:

Go to the item you want to subscribe to.
To subscribe to a location, click (Location) Options > Subscribe.
To subscribe to a specific post, go to the post and click (Post) Options > Subscribe

To view and manage your subscriptions:

Go to My Settings > Subscriptions & Notifications.
Click My Subscriptions to see a list of the items you've subscribed to.
You can click a subscription to go to the item.
To delete a subscription, click the check box for the subscription and click Email Subscription Options > Delete Selected Subscriptions.

https://www.webdev.servicenow.com/community/help/faqpage/title/subscriptions?utm_source=chatgpt.com

If this response was helpful, please mark it as Helpful and, if applicable, as Correct.
This helps other users find accurate and useful information more easily

Anand__99 · 3 weeks ago

Hi @epimeth ,

If you don't want to receive any email from community follow below steps:

Go to My Settings > Personal > Email
Select checkbox "Don't send me any community emails"
Save

Also try below steps:

Go to My Settings > Subscriptions & Notifications > Notification Settings.
Select checkbox "Turn off all email notifications"

If my response answered your query, please mark my response as correct/helpful.

Thanks
Anand

epimeth · 2 weeks ago

I don't want to "not receive emails".... I want to not receive emails related to things *I am not subscribed to*... currently in "My subscriptions" I only see this thread. Yet I get multiple daily emails saying "You are receiving this email because a new message matches your subscription to a board"... which I am *not subscribed to*...

epimeth · 2 weeks ago

Guys, please... I am getting inundated by emails I don't want and I have no way of contacting servicenow support!