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Help! Lab Instance - Not Populated - Empty - SNAF

TekuraElisC
Giga Contributor

3 weeks ago

Issues uploading or importing the labs to the ServiceNow Instance to complete my Labs.

 

And I only attempted to upload the set because the Instance for SN Fundamentals were blank or not populated.

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2 REPLIES 2

Simon Hendery
Tera Patron
Tera Patron

3 weeks ago

Hi @TekuraElisC 

 

You shouldn't have to worry about those update sets. Everything should already be on the lab instance.

 

When you say the instance is blank/non-populated, can you explain a little more about exactly what's happening.

 

Ideally, please share screenshots of what happens when you try to get started with the instance, and what's going wrong. That will help us to explain how to fix your issue.

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TekuraElisC
Giga Contributor
In response to Simon Hendery

3 weeks ago

Here are 2 screenshots.

 

To add to the Lab Instance issues, I cannot see or find my Tasks for each module. 
This experience is not good at all.

I started excited on Nov 2nd and ran into issues for hours and I have returned today and cannot even get telephone support.

TekuraElisC_0-1763591941203.pngTekuraElisC_1-1763591952376.png

 

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