Unable to Access Agile Board / Teams / Story Board and Backlog Stories Not Visible in Sprint Plan

[RamchandarK]

Hello Community,
This is Ramchandar Katikala,

I installed the Agile Development 2.0 plugin in my demo instance and the installation completed successfully. However, I’m facing the following issues while using Scrum features.

Issue 1: Agile Modules Not Visible

After installing the plugin, I’m unable to access:

• Agile Board
• Teams
• Story Board
• Sprint Planning (only partially working)

These modules are not visible in the application navigator, even after assigning all Agile/Scrum-related roles and re-logging.

Issue 2: Backlog Stories Not Visible in Sprint Planning

• Stories created in Product Backlog are visible in the Backlog tab
• In Sprint Planning, the Backlog section is empty
• I cannot drag and drop backlog stories into a sprint
• If I create a story directly from Sprint Planning, it works and appears correctly

This seems like backlog-created stories are not being recognized as sprint‑eligible.

Environment

• Instance type: Demo instance
• Plugin: Agile Development 2.0 (Installed & Active)
• Framework: Scrum

Checks Already Done

• Verified plugin installation
• Assigned all Agile/Scrum roles
• Logged out/in and cleared cache
• Tested in multiple browsers
• Confirmed stories exist in Product Backlog

Questions

1. What mandatory roles are required to access Agile Board, Teams, Story Board, and Sprint Planning?
2. Are there any dependent plugins required in addition to Agile Development 2.0?
3. Are these Agile features limited or restricted in demo instances?
4. Why are backlog stories not visible in Sprint Planning, and how can this be fixed?

Any guidance or similar experiences would be really helpful.

Thank you!