How do we create ATF test steps for case creation from email

deepikad1601339
Tera Contributor

Hello All,

I need to configure ATF Test steps,

emails we stored in csm case routers..

Any emails received by SN from below mailboxes should create a Case .
Need to Implement ATF Steps to automate the testing case records

example emails are "casetpts@gmail.com" and "case2tpts@gmail.com"

 

Thanks in Advance!

6 REPLIES 6

Som4
Tera Contributor

Try giving only 1 mail Id in From and To fields.

@Som4  Still case is not getting triggered... in the email target and target table is empty