How do we create ATF test steps for case creation from email
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07-02-2025 05:38 AM
Hello All,
I need to configure ATF Test steps,
emails we stored in csm case routers..
Any emails received by SN from below mailboxes should create a Case .
Need to Implement ATF Steps to automate the testing case records
example emails are "casetpts@gmail.com" and "case2tpts@gmail.com"
Thanks in Advance!
6 REPLIES 6
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07-02-2025 10:28 PM
Try giving only 1 mail Id in From and To fields.
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07-02-2025 10:53 PM
@Som4 Still case is not getting triggered... in the email target and target table is empty