Hi everyone,
In the Native UI list view for the sys_email table, there is a “Preview Email” option available in the list context menu. This allows users to quickly preview the email content without opening the full record.
However, in Service Operations Workspace, this option is not available in the list context menu. Currently, the menu only shows options like:
Show Matching
Filter Out
- Edit Form
Copy URL
Copy sys_id
I would like to know, Is it possible to enable the same “Preview Email” functionality in Workspace lists for the sys_email table?
The goal is to provide users the ability to preview email content directly from the Workspace list, similar to how it works in the Native UI.
Any guidance or best practices would be appreciated.
Thanks!
