I am Unable to Open Up my old PDI
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‎06-25-2024 05:39 AM
I was not able to access my working PDI for few days and when i try to Open it up, i am unable to Open it now. Looks like it is creating a new Instance. How can i Open my previous Instance. (https://dev190715.service-now.com).
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‎06-25-2024 06:32 AM
Hi @SampathSisH Unfortunately there is no support provided by Servicenow on PDI.
https://developer.servicenow.com/dev.do#!/guides/washingtondc/now-platform/faq/pdi_faq
I can see two options here
1. Wait for sometime.
2. Release your instance and get new fresh one.