If approval is no longer required we need to add this condition in flow and continue the RITM

sariksorte
Tera Contributor

'If approval is no longer required' we need to add this condition in flow and continue the RITM as it is working for 'if Approved' but we cannot get value of no longer required in executions.

How to solve this any suggestions:

sariksorte_0-1738229633520.png

the flow is waiting if approver set it to no longer required as it returns no value but our requirement is to continue the flow. How to add this no longer required condition

13 REPLIES 13

Ankur Bawiskar
Tera Patron
Tera Patron

@sariksorte 

seems you have not configured the Ask for approval correctly.

If any 1 person approves then you can tell flow action to proceed

Ask for Approval action 

AnkurBawiskar_0-1738230160230.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

It is configured correctly Ankur. Please see below

sariksorte_0-1738230411298.png

Please suggest if you have anything else

sariksorte
Tera Contributor

It is xanadu version and If approver sets it to no longer required then the RITM is set to "waiting for approval" which we don't want we want it to proceed and not getting value for no longer required.

 

@sariksorte 

approver can either approve or reject

why would they set the status as No longer required?

No longer required will be updated by system based on the approval rule you configured

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader