If approval is no longer required we need to add this condition in flow and continue the RITM

sariksorte
Tera Contributor

'If approval is no longer required' we need to add this condition in flow and continue the RITM as it is working for 'if Approved' but we cannot get value of no longer required in executions.

How to solve this any suggestions:

sariksorte_0-1738229633520.png

the flow is waiting if approver set it to no longer required as it returns no value but our requirement is to continue the flow. How to add this no longer required condition

13 REPLIES 13

You are right but on production approval set to no longer required by system automatically no one knows why?

I am investigating this issue to find solution so that same issue should not happen again in future. It is more of investigation previously approval rule was set to 'anyone approves' and now I set it to 'all users should approve' but there is no change.

@sariksorte 

are you able to replicate it in DEV?

approval is sent to whom?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

No Ankur I have created 3 RITMs after approval rule change and I am analysing how it is behaving.

@sariksorte 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

sariksorte
Tera Contributor

RITM states are in waiting state for no longer required