Incidents and Requests not creating

[JenniferE]

Hi sometimes when I create a case and within that create an incident and a request it hasn't created the incident or request and remained assigned to me could someone help with this. Jenifer 

[Hemanth M1]

Hi @JenniferE ,

We may need more information to answer your query. When you say 'Create an Incident' or 'Request,' are these UI actions/buttons on the Case form?

[JenniferE]

Hi Hemanth  I'm not sure what you mean?