is it possible attachment should open and edit in new tab on incident record table please guide me
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-06-2026 03:36 AM
is it possible excel sheet attachment should open and edit in new tab on incident record table please guide me
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-06-2026 03:42 AM
No, that's not possible.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-06-2026 04:32 AM
Hi @janardhan5
Refer these KB/Articles and follow the steps:
KB2997567 KB Attachments Open In A New Tab Instead Of Downloading The File
Open attachments on knowledge articles in a new tab or window
How to preview attachment in the new tab from Workspace
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-06-2026 04:34 AM
Hi @janardhan5
Check this post : https://www.servicenow.com/community/developer-forum/need-view-option-for-the-attachment-on-incident...
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti