is it possible attachment should open and edit in new tab on incident record table please guide me

janardhan5
Tera Contributor

is it possible excel sheet attachment should open and edit in new tab on incident record table please guide me

3 REPLIES 3

Mark Manders
Giga Patron

No, that's not possible.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Tanushree Maiti
Kilo Patron

Hi @janardhan5 

 

Refer these KB/Articles and follow the steps: 

 

KB2997567 KB Attachments Open In A New Tab Instead Of Downloading The File 

 

Open attachments on knowledge articles in a new tab or window

How to preview attachment in the new tab from Workspace 

 

 

 

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

Hi @janardhan5 

Check this post : https://www.servicenow.com/community/developer-forum/need-view-option-for-the-attachment-on-incident...

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin: